CUSTOMER CARE
We love hearing from our customers,all questions,comments and feedback are always welcome.They help us to ensure that every experience you have is the best it can be.you can send us an email or Call us,and we’ll do our best to reply as quickly as possible.
Have any questions or concerns?
We’re always ready to help!
Call us at
+660612895315
or send us an email to:
RETURNS Or Exchange
You may return or exchange (where available) your Baigtoon Online purchase for any reason, including sale items, subject to adherence to these terms.
Returns or exchanges are accepted on items within 14 days from the date of purchase. Items received outside this period will not be accepted.
Items must be in original condition and must not have been worn, altered or washed. All tags must remain in place. Every garment shipped has a tag attached reading "Once this tag is removed, this garment cannot be returned". Once this tag has been removed, the garment is no longer returnable. We suggest all items are tried on as soon as they are received to ensure you are able to return items within our returns timeframe.
FAQ
Do you provide International delivery?
We ship globally with a variety of carriers to all countries except Iran, Libya, and Cuba.
How do I return an item?
Before returning an item, check our Baigtoon Return Policy to make sure your item is eligible for return.
If your return meets all requirements, return can be initiated via the Online Returns Form (recommended for a faster processing). If you are unable to access the Online Return Form, contact our Customer Service. We are happy to help you with your return.
What is your returns policy?
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How do I track my order?
You can track your order online 24 hours/7 days by following these steps:
How can I contact your couriers?
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What are your delivery options?
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